return policy

get familiar with our return and refund policies

What are your return and refund policies?

What is your return & refund policy?

Each piece is made to order with care. Because of this, we’re unable to offer refunds for change of mind or buyer’s remorse.

We strongly recommend using the “See It On Your Wall” tool and measuring your space before placing your order to ensure the size and style work beautifully for your home.

Damages or Issues:

If your artwork arrives damaged or incomplete, we’ll make it right. Please inspect your order within 24 hours of delivery and email us at info@BuyWallArt.ca with photos so we can arrange a replacement.

We cannot accept returns on sale items or gift cards.

Exchanges:

While we don’t offer refunds, we’re happy to help with an exchange when possible, depending on the situation and product availability.